Outage in Viedoc
Issues launching the TMF on the US instance
Resolved MajorIncident Report
There are currently issues accessing the TMF on the US training (clinictraining.us.viedoc.com) and US production instance (clinic.us.viedoc.com). No other instances are affected. Investigations are ongoing.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 03/26/2025 10:59PM
This incident has been resolved and users on the US training and production instance can now launch the TMF as expected again.
INVESTIGATING
10 months ago - at 03/26/2025 09:12PM
There are currently issues accessing the TMF on the US training (clinictraining.us.viedoc.com) and US production instance (clinic.us.viedoc.com). No other instances are affected. Investigations are ongoing.
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Delay in email delivery on EU instances - about 2 months ago
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