Outage in Viedoc
Intermittent network disturbance to reach the Chinese instance
Resolved Minor
Need to monitor Viedoc outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Viedoc, and never miss an outage again.
Start Free Trial
Outage Details
Intermittent network disturbance observed on the Chinese instance (clinic.viedoc.cn).
There are problems to reach the instance from time to time.
Investigations are ongoing.
Components affected
Viedoc Background processes (import/export/revisions/alerts/archive/disposal) Viedoc Application programming interface (API) Viedoc Main portal (clinic/admin/designer) Viedoc Subject portal (Me)Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 08/19/2025 06:32PM
This incident has been resolved.
MONITORING
28 days ago - at 08/19/2025 06:07PM
Access to Chinese instance is stable again.
Continue monitoring status.
INVESTIGATING
28 days ago - at 08/19/2025 05:38PM
Intermittent network disturbance observed on the Chinese instance (clinic.viedoc.cn).
There are problems to reach the instance from time to time.
Investigations are ongoing.
Latest Viedoc outages
Sporadic email failures on EU production server - 14 days ago
eTMF performance degradation on Europe server. - about 2 months ago
Issues launching the TMF on the US instance - 6 months ago
Operational disturbance observed on the European instance - 7 months ago
Burned by Vendor Downtime? Never Again with Our Status Page Aggregator
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
