Outage in Viedoc
eTMF performance degradation on Europe server.
Resolved Minor
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Outage Details
There have been reports of degraded eTMF performance (slow load times) on the Europe server. The root cause is currently under investigation.
Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/25/2025 01:32PM
After 24 hours of monitoring, this issue has been resolved after completion of maintenance aimed at correcting networking issues. Proactive monitoring will continue. Thank you for your patience in this matter.
INVESTIGATING
11 days ago - at 07/23/2025 03:17PM
There have been reports of degraded eTMF performance (slow load times) on the Europe server. The root cause is currently under investigation.
Latest Viedoc outages
Issues launching the TMF on the US instance - 4 months ago
Operational disturbance observed on the European instance - 5 months ago
Operational disturbance observed on the European instance - 5 months ago
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