Outage in Viedoc

Release of 4.78 on China Instance Ongoing

Resolved Minor
March 14, 2024 - Started 9 months ago - Lasted 33 minutes
Official incident page

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Outage Details

The release of Viedoc 4.78 is underway on the Chinese instance. During this release, as previously communicated, the system will be down for a short period of time, and it will be impossible to log in or use the system. It is expected that the downtime will be less than 30 minutes. We will do everything we can to make this interruption as short as possible and will update you on the progress here.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/14/2024 01:25PM

The release of Viedoc 4.78 is now completed on the Chinese instance and users can again login and use Viedoc as normal. Login history of users is still being updated in the background and will be completed within a couple of hours. The only impact of this is that the user login history will not display all records until the update is complete.

MONITORING 9 months ago - at 03/14/2024 12:54PM

The release of Viedoc 4.78 is underway on the Chinese instance. During this release, as previously communicated, the system will be down for a short period of time, and it will be impossible to log in or use the system. It is expected that the downtime will be less than 30 minutes. We will do everything we can to make this interruption as short as possible and will update you on the progress here.

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