Outage in Viedoc
Viedoc 4 - Operational Disturbance
Resolved MinorIncident Report
Our subprovider Azure China experience issues connecting to multiple Azure services due to DNS resolution issues.
They have applied a fix and are monitoring the recovery.
This can cause intermittent delays in accessing Viedoc.
Components affected
Viedoc Main portal (clinic/admin/designer)One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 04/22/2024 10:48PM
Azure China reports that the DNS resolution issue has been mitigated.
MONITORING
over 1 year ago - at 04/22/2024 10:06PM
Our subprovider Azure China experience issues connecting to multiple Azure services due to DNS resolution issues.
They have applied a fix and are monitoring the recovery.
This can cause intermittent delays in accessing Viedoc.
Latest Viedoc outages
Sporadic email failures on EU production server - about 2 months ago
Viedoc Reports: Issue with long labels in xptv8 exports in custom reports - about 2 months ago
Intermittent network disturbance to reach the Chinese instance - about 2 months ago
eTMF performance degradation on Europe server. - 3 months ago
Issues launching the TMF on the US instance - 7 months ago
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