Outage in Viedoc
Issues generating documents in Viedoc Designer on European servers
Resolved Minor
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Outage Details
Components affected
Viedoc Background processes (import/export/revisions/alerts/archive/disposal)Latest Updates ( sorted recent to last )
This incident has been resolved. Documents can now be generated in Viedoc Designer as expected again. The issue was resolved in the European production instance around 10:30 UTC and for the European training instance around 11:55 UTC.
There are currently issues with generating documents (blank CRFs, annotated CRFs and study workflow) in Viedoc Designer on the European training and production server. This is currently being investigated.
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