Outage in Viedoc
Issues with data imports through the WCF API on the EU and US instance
Resolved Minor
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Outage Details
Components affected
Viedoc Background processes (import/export/revisions/alerts/archive/disposal)Latest Updates ( sorted recent to last )
The issue has now been resolved. Imports of large data files submitted through the WCF API on the EU and US instances are now working as expected again. This issue was resolved on the EU instance on 2024-10-16 and on the US instance on 2024-10-17.
Imports of large data files submitted through the WCF API on the EU and US instance are currently failing. Investigation is ongoing and status updates will be provided here.
For urgent imports, please contact the support or your product specialist for advice.
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