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Vitally Outage History

Every past Vitally outage tracked by IsDown, with detection times, duration, and resolution details.

There were 72 Vitally outages since October 2020. The 19 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor March 24, 2026

March 2026: Unexpected Error Volume

Detected Mar 24, 2026 1:16 PM EDT · Resolved Mar 24, 2026 2:25 PM EDT · Duration about 1 hour

Vitally experienced a spike in errors that impacted users' ability to use the platform for approximately 60 seconds starting at 1:04 PM Eastern Time. The error volume affected the core product functionality during this brief window. The service was restored within the initial timeframe, with no additional error spikes observed, and the incident was resolved after continued monitoring and internal investigation.

Minor March 12, 2026

March 2026: AI Copilot — Service Disruption

Detected Mar 12, 2026 2:03 PM EDT · Resolved Mar 12, 2026 4:29 PM EDT · Duration about 2 hours

Vitally's AI Copilot service experienced a disruption that made it completely unavailable to users for 2.4 hours. The issue was identified and a fix was implemented and deployed. The service was fully restored and returned to normal operation.