Outage in VMware Workspace ONE

Workspace ONE Access: Increased Request Error Rate / (DE/JP) (Partial Region)

Resolved Major
June 24, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Workspace ONE Access is investigating increased error rates for requests made to the service for some customers in the vmwareidentity.de and vmwareidentity.asia domains. There may be limited or no service impact at this time. Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.
Components affected
VMware Workspace ONE Access - Germany VMware Workspace ONE Workspace ONE Access -Japan

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/24/2024 05:50PM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

INVESTIGATING over 1 year ago - at 06/24/2024 04:58PM

Workspace ONE Access continues to experience issues in the vmwareidentity.de and vmwareidentity.asia domains.
Operations teams are actively investigating and troubleshooting the issues.

INVESTIGATING over 1 year ago - at 06/24/2024 04:16PM

Workspace ONE Access is investigating increased error rates for requests made to the service for some customers in the vmwareidentity.de and vmwareidentity.asia domains. There may be limited or no service impact at this time.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

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