**VMware Workspace ONE UEM – Australia Region Performance Incident** On July 10, 2026, Workspace ONE UEM experienced performance issues affecting SaaS environments in a partial portion of the Australia region, lasting approximately 21 minutes. The root cause was identified as a database infrastructure problem. The issue was resolved by operations teams, who continued monitoring system performance following restoration.
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The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments.
Operations teams have identified the issue with database infrastructure and are actively working to resolve it.
Omnissa Cloud Services portal has been updated for customers affected by this event.
Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
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