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Outage in VMware Workspace ONE

Workspace ONE UEM: Availability issues / Germany (Full Region)

Resolved Major
July 11, 2026 - Started 10 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

**VMware Workspace ONE UEM – Germany Region Outage** On July 11, 2026, Workspace ONE UEM experienced availability issues affecting the full Germany region for approximately 2.2 hours. The root cause was identified as a problem with control plane infrastructure. The incident was resolved at 08:22 UTC, with operations teams continuing to monitor performance and investigate the root cause.

Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments. Operations teams have identified the issue with control plane infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 07/11/2026 08:22AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

IDENTIFIED 10 days ago - at 07/11/2026 08:04AM

Omnissa Workspace ONE continues to experience issues.

Operations teams have identified the issue with control plane infrastructure. Operations teams are actively working to resolve the issue.

INVESTIGATING 10 days ago - at 07/11/2026 07:26AM

Omnissa Workspace ONE continues to experience issues.

Operations teams are actively working to resolve it.

INVESTIGATING 10 days ago - at 07/11/2026 06:46AM

Omnissa Workspace ONE continues to experience issues.

Operations teams have escalated the issue with the development / SRE resources to resolve the issue.

INVESTIGATING 10 days ago - at 07/11/2026 06:10AM

Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments.

Operations teams have identified the issue with control plane infrastructure and are actively working to resolve it.

Omnissa Cloud Services portal has been updated for customers affected by this event.

Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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