Outage in VMware Workspace ONE
Workspace ONE UEM: 07152026 - AWCM UAT Availability Issue / GovCloud (Partial Region)
Resolved MinorIncident Report
Summary AI Generated
A 10-minute availability issue affected AWCM in Workspace ONE UEM GovCloud UAT environments, potentially disrupting on-premise integration modules including Cloud Connector, Tunnel, MAG, SEG, and VESC. The issue was resolved, with recovery confirmed in SaaS environments. Customers experiencing residual issues with integration modules were advised to restart affected services or contact support.
Omnissa Workspace ONE detected issues which may have impacted AWCM availability for GovCloud UAT environments.
Customers leveraging on-premise hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Enterprise System Connect (VESC), Omnissa Tunnel, Mobile Access Gateway (MAG), Secure Email Gateway (SEG) may experience issues as a result of the issues. We will provide more information shortly.
Omnissa Cloud Services portal has been updated for customers affected by this event.
Omnissa Workspace ONE has noted recovery within SaaS environments and are monitoring systems for stability.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/15/2026 05:32PM
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Customers leveraging on-premise hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Tunnel, Mobile Access Gateway (MAG), Secure Email Gateway (SEG) may experience residual issues as a result of the outage. Omnissa Workspace ONE recommends restarting the impacted integration modules as a troubleshooting measure. If issues persist, please engage Omnissa Workspace ONE Support for further assistance.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
MONITORING
5 days ago - at 07/15/2026 05:26PM
Omnissa Workspace ONE detected issues which may have impacted AWCM availability for GovCloud UAT environments.
Customers leveraging on-premise hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Enterprise System Connect (VESC), Omnissa Tunnel, Mobile Access Gateway (MAG), Secure Email Gateway (SEG) may experience issues as a result of the issues. We will provide more information shortly.
Omnissa Cloud Services portal has been updated for customers affected by this event.
Omnissa Workspace ONE has noted recovery within SaaS environments and are monitoring systems for stability.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
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