VMware Workspace ONE Intelligence experienced a global service degradation lasting approximately 6 hours, affecting data ingest across all regions including the US, Canada, Australia, Germany, APAC, London, and EMEA. During the incident, data submitted to Intelligence was delayed in appearing in the UI, populating reports, and being processed by Freestyle workflows. The underlying issue was addressed and the service was fully restored, with all data processing returning to normal.
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The Workspace ONE Intelligence team has resolved the incident:
- Data submitted to Intelligence will appear in the UI, be included reports, and be processed by Freestyle workflows as usual.
The Workspace ONE Intelligence team has addressed the underlying issue, and is monitoring service recovery.
We have detected service degradation in all regions.
Workspace ONE Intelligence has detected service degradation in all regions.
Affected customers may observe:
- Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows.
The Workspace ONE Intelligence team is actively investigating these issues, and will provide further status page updates.
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