Outage in Vonage API
Guatemala SMS - Delivery Degradation towards Tigo
Resolved MinorIncident Report
Summary AI Generated
Vonage API experienced SMS delivery degradation to Tigo network in Guatemala, affecting the SMS North America service component. The company worked with carrier partners to implement a fix after 4.8 hours of service disruption. The incident was resolved after a monitoring period to ensure the fix was effective.
Please be advised that we are observing message delivery degradation towards Tigo.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/04/2026 06:55AM
This incident has been resolved.
MONITORING
5 days ago - at 05/04/2026 06:16AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 days ago - at 05/04/2026 02:11AM
Please be advised that we are observing message delivery degradation towards Tigo.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Latest Vonage API outages
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Guatemala SMS - Delivery Degradation towards Tigo - 3 days ago
Disruption - Number Deactivation Feed Unavailability - 3 days ago
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