Outage in Vonage API
Service issue in Voice API platform
Resolved MinorIncident Report
Summary AI Generated
Vonage's Voice API and Voice WebRTC services experienced issues in the EU West Region that impacted voice API calls for 7.8 hours. The engineering team identified the root cause and observed early signs of recovery during their investigation. The incident was fully resolved after monitoring confirmed service restoration.
We are aware of issues that may be impacting your Voice API calls in the EU West Region.
Our engineers are working to quickly resolve the issue. We’ll provide further updates within an hour.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/05/2026 04:36PM
This incident has been resolved.
MONITORING
4 days ago - at 05/05/2026 01:02PM
Our engineering team has identified the issue that may be impacting your Voice API calls and is seeing early signs of recovery.
We'll continue to provide further updates here within 2 hours and once full service is restored.
Thank you for your patience and understanding.
If you have any questions, please contact support@api.vonage.com
INVESTIGATING
4 days ago - at 05/05/2026 01:01PM
Our engineering team has identified the issue that may be impacting your Voice API calls and is seeing early signs of recovery.
We'll continue to provide further updates here within 2 hours and once full service is restored.
Thank you for your patience and understanding.
If you have any questions, please contact support@api.vonage.com
INVESTIGATING
4 days ago - at 05/05/2026 10:07AM
Our engineering team is working to resolve the issue that may be impacting your Voice API calls in the EU West Region
We'll continue to provide further updates here within two hours.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
INVESTIGATING
4 days ago - at 05/05/2026 08:48AM
We are aware of issues that may be impacting your Voice API calls in the EU West Region.
Our engineers are working to quickly resolve the issue. We’ll provide further updates within an hour.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Latest Vonage API outages
Service Issue with Email Verification: Verify V2 - about 12 hours ago
SMS Channel Degradation - 2 days ago
Verify V2 Email Channel Degradation - 2 days ago
Guatemala SMS - Delivery Degradation towards Tigo - 3 days ago
Disruption - Number Deactivation Feed Unavailability - 3 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
