Outage in Vonage API
Thailand SMS - Delivery Degradation of Pre-Registered brands towards all networks
Resolved MinorIncident Report
Summary AI Generated
**Vonage API – Thailand SMS Delivery Degradation** On September 2, 2026, Vonage experienced a 6.4-hour degradation in SMS delivery for pre-registered brands across all networks in Thailand, affecting the SMS APAC component. The issue was investigated in coordination with carrier partners, and a fix was implemented before the incident was fully resolved and closed.
Please be advised that we are observing SMS delivery degradation for pre-registered brands towards all networks.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 09/02/2026 06:35PM
This incident has been resolved.
MONITORING
14 days ago - at 09/02/2026 03:56PM
We are continuing to monitor for any further issues.
MONITORING
14 days ago - at 09/02/2026 02:53PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
14 days ago - at 09/02/2026 12:13PM
Please be advised that we are observing SMS delivery degradation for pre-registered brands towards all networks.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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