A Vonage API incident caused MMS delivery delays across multiple US network operators, affecting Shortcodes, Longcodes, and Toll-Free Numbers in North America. The issue originated with a US upstream supplier and lasted approximately 4.5 days before being resolved. The incident was resolved on September 8, 2026, with no further details provided on the root cause.
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This incident has been resolved.
We have been notified by our US supplier about an issue impacting delivery for MMS messages towards multiple network operators. You might experience delayed MMS messages for US Shortcodes, Longcodes, TFN numbers.
The supplier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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