Outage in Vonage API
Taiwan SMS - Pre-Registered brands delivery degradation towards all networks
Resolved MinorIncident Report
Summary AI Generated
**Vonage API – Taiwan SMS Delivery Report Degradation (2 Hours)** For approximately 2 hours, domestic pre-registered SMS traffic in Taiwan experienced missing delivery reports towards the Taiwan Mobile network, though actual message delivery was not impacted. A fix was implemented in coordination with the carrier partner, and the incident was fully resolved after a monitoring period.
We are currently observing SMS delivery degradation for domestic pre-registered traffic towards the Taiwan Mobile network.
We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Components affected
Vonage API SMS APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 09/16/2026 10:07PM
This incident has been resolved.
MONITORING
about 2 hours ago - at 09/16/2026 09:05PM
Please note that message delivery was not impacted. Only missing delivery reports.
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 3 hours ago - at 09/16/2026 08:10PM
We are currently observing SMS delivery degradation for domestic pre-registered traffic towards the Taiwan Mobile network.
We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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