Outage in Vonage Contact Centre (VCC)

IR27222 - Hungary to Hungary calls not connecting

Resolved Minor
October 16, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently aware of an ongoing issue affecting outbound calling Hungary from Hungarian numbers. Our Incident Management team is investigating the issue with priority.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/16/2025 01:58PM

This issue has been resolved. We are now working to generate a full root cause analysis which will be shared in the form of an Incident Report with affected customers.

MONITORING about 2 months ago - at 10/16/2025 12:05PM

Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.

INVESTIGATING about 2 months ago - at 10/16/2025 10:05AM

We are currently aware of an ongoing issue affecting outbound calling Hungary from Hungarian numbers. Our Incident Management team is investigating the issue with priority.

Latest Vonage Contact Centre (VCC) outages

IR27235 VCC: WrapUp issues in NAM - about 1 month ago
IR27229 - Degraded performance - about 2 months ago

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