Outage in Vonage

Pakistan SMS - Degradation for Outbound SMS affecting Long Virtual Numbers

Resolved Minor

October 17, 2023 - Started over 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently observing Outbound SMS delivery degradation for messages sent towards a subset of our Pakistan Long Virtual Numbers. You may experience failures or delays for Outbound SMS sending towards some of your subscribed Long Virtual numbers. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 10/17/2023 10:04AM

This incident has been resolved.

MONITORING over 2 years ago - at 10/17/2023 09:18AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 10/17/2023 03:00AM

We are currently observing Outbound SMS delivery degradation for messages sent towards a subset of our Pakistan Long Virtual Numbers. You may experience failures or delays for Outbound SMS sending towards some of your subscribed Long Virtual numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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