Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Vonage

Video Insights-API performance degradation

Resolved Minor
July 02, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing issues with Video Insights-API data synchronization, some may be experiencing a degradation of service. Our team is investigating and working to resolve the problem as quickly as possible. We apologize for the inconvenience.

Need to monitor Vonage outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/02/2025 10:51AM

The performance degradation issue has been resolved. The Video Insights API and Video Analytics on the Unified API Dashboard and Account Portal are now functioning as expected. Data synchronization will continue throughout the day. The latest available data is from June 29th 2025. We apologize for all inconvenience caused.

INVESTIGATING 9 months ago - at 07/02/2025 09:24AM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 07/02/2025 09:23AM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 07/02/2025 09:07AM

We are currently experiencing issues with Video Insights-API data synchronization, some may be experiencing a degradation of service. Our team is investigating and working to resolve the problem as quickly as possible. We apologize for the inconvenience.

Latest Vonage outages

Italy SMS - Delivery Degradation towards Wind and TIM Networks - about 14 hours ago
China SMS - Delivery degradation of Pre-Registered brands - about 15 hours ago
Switzerland SMS - Delivery Degradation towards Salt network - 1 day ago
Indonesia Voice - Degradation affecting short duration calls - 1 day ago
Service Issue with Email Verification: Verify V2 - 2 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook