Outage in Vonage

Costa Rica SMS - Degradation affecting Telefonica / Movistar network

Resolved Minor

October 13, 2025 - Started 6 months ago - Lasted about 10 hours
Official incident page

Incident Report

Please be informed that we have been notified of SMS delivery degradation towards Telefonica / Movistar network in Costa Rica. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/13/2025 09:15PM

This incident has been resolved.

MONITORING 6 months ago - at 10/13/2025 03:53PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 10/13/2025 11:46AM

Please be informed that we have been notified of SMS delivery degradation towards Telefonica / Movistar network in Costa Rica.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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