Outage in Vonage

Honduras SMS - Delivery degradation towards Tigo network

Resolved Minor
November 20, 2025 - Started 9 days ago - Lasted about 11 hours
Official incident page

Incident Report

Please be advised that we are observing message delivery degradation towards TIGO, Honduras. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 11/20/2025 06:31PM

This incident has been resolved.

MONITORING 9 days ago - at 11/20/2025 12:11PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 days ago - at 11/20/2025 07:04AM

Please be advised that we are observing message delivery degradation towards TIGO, Honduras.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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