Outage in Vonage
China SMS - Degradation of Pre-Registered brands
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced partial SMS delivery degradation affecting domestic pre-registered brands sending messages to China for 1.8 hours. The company worked with carrier partners to implement a fix and monitored the results before confirming full resolution.
Please be advised that we are observing partial SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/29/2026 08:25AM
This incident has been resolved.
MONITORING
2 days ago - at 04/29/2026 07:30AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 04/29/2026 06:36AM
Please be advised that we are observing partial SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Latest Vonage outages
United Kingdom SMS - Degradation for inbound SMS towards a subset of United Kingdom long virtual numbers - about 8 hours ago
Deliverability Issues for WhatsApp Messages API - about 14 hours ago
Vonage Customer Dashboard login issue - 1 day ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
