Outage in Vonage

Vonage Customer Dashboard login issue

Resolved Major

April 29, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Vonage experienced a major outage affecting customer dashboard login functionality for 2.7 hours on April 29, 2026. The issue prevented users from signing into the Vonage dashboard, impacting customer access to their accounts and services. The problem was identified and resolved, with full service restoration confirmed by 18:51 UTC.

We are aware of issues that may be impacting signing in to the Vonage dashboard. We are working to resolve the issue as soon as possible. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 04/29/2026 08:48PM

Vonage services have been fully restored following today’s service outage, which began 2026-04-29 16:53:16.308139 UTC. Full resolution has been confirmed effective 2026-04-29T18:51:00.000+0000 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com

MONITORING 1 day ago - at 04/29/2026 07:06PM

Vonage services continue to show signs of recovery following today's interruption, impacting the dashboard login. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

IDENTIFIED 1 day ago - at 04/29/2026 06:34PM

We have identified the issue that was impacting the dashboard login issues and seeing signs of recovery. We'll continue to provide further updates and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

INVESTIGATING 1 day ago - at 04/29/2026 06:10PM

We are aware of issues that may be impacting signing in to the Vonage dashboard.

We are working to resolve the issue as soon as possible. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

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