Outage in Vonage
Denmark SMS - Delivery receipt degradation affecting Hi3G Denmark
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced delivery receipt degradation for SMS messages sent to Hi3G Denmark customers due to a supplier issue. The problem affected the ability to receive confirmation that messages were successfully delivered to recipients on the Hi3G Denmark network. The incident was resolved after 5.8 hours through collaboration with carrier partners and implementation of a fix.
We have been notified by our supplier about delivery receipt degradation for messages sent towards Hi3G Denmark.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 05/19/2026 11:53AM
This incident has been resolved.
MONITORING
about 18 hours ago - at 05/19/2026 10:50AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 22 hours ago - at 05/19/2026 06:08AM
We have been notified by our supplier about delivery receipt degradation for messages sent towards Hi3G Denmark.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Latest Vonage outages
France SMS - Delivery degradation towards Orange network - about 4 hours ago
Emergency Address Provisioning - about 12 hours ago
Voice API issue in the US Region - about 13 hours ago
Delayed Status Callback Delivery and Inbound Traffic Issues in the WhatsApp Channel - about 24 hours ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
