Vonage experienced delivery receipt degradation for SMS messages sent to Hi3G Denmark customers due to a supplier issue. The problem affected the ability to receive confirmation that messages were successfully delivered to recipients on the Hi3G Denmark network. The incident was resolved after 5.8 hours through collaboration with carrier partners and implementation of a fix.
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have been notified by our supplier about delivery receipt degradation for messages sent towards Hi3G Denmark.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with