Outage in Vonage
Emergency Address Provisioning
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced a 1.8-hour outage affecting the Emergency Address Provisioning service, preventing users from provisioning emergency addresses. The engineering team identified the root cause and applied initial mitigations before fully restoring all services. The incident was classified as minor and has been completely resolved.
We are aware of issues that may be impacting your ability to provision emergency addresses.
Our engineers are working to quickly resolve the issue. We’ll provide further updates within 1 hour.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 05/19/2026 06:33PM
Vonage services are fully restored following today's interruption in Emergency Address Provisioning.
Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
IDENTIFIED
about 11 hours ago - at 05/19/2026 05:50PM
Our engineering team has identified the issue that may be impacting your Emergency Address Provisioning service and has applied initial mitigations.
We will continue to provide further updates within 2 hours and once full service is restored.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
INVESTIGATING
about 12 hours ago - at 05/19/2026 04:46PM
We are aware of issues that may be impacting your ability to provision emergency addresses.
Our engineers are working to quickly resolve the issue. We’ll provide further updates within 1 hour.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
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