Outage in Vonage
Voice API issue in the US Region
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced issues with Voice API calls in the US region that lasted 1.6 hours. The incident was classified as minor and affected customers' ability to make Voice API calls through Vonage's service. Engineers resolved the issue and confirmed full service restoration, with services showing signs of recovery before complete resolution.
We are aware of issues that may be impacting your Voice API calls in the US region.
Our engineers are working to quickly resolve the issue. We’ll provide further updates within 30 minutes.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 05/19/2026 04:56PM
This incident has been resolved. Please reach out to support if you have additional concerns about this issue.
MONITORING
about 13 hours ago - at 05/19/2026 04:00PM
Vonage services continue to show signs of recovery following today's interruption in Voice API services in the US region.
We'll continue to provide further updates here within 8 hours and once full service is restored.
Thank you for your patience and understanding as we work to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
INVESTIGATING
about 13 hours ago - at 05/19/2026 03:54PM
Our engineering team is working to resolve the issue that may be impacting your Voice API calls.
We'll continue to provide further updates here within 2 hours.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
INVESTIGATING
about 13 hours ago - at 05/19/2026 03:24PM
We are aware of issues that may be impacting your Voice API calls in the US region.
Our engineers are working to quickly resolve the issue. We’ll provide further updates within 30 minutes.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
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