Outage in Vonage
Italy SMS - Delivery degradation affecting subset of Italy LVNs
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced a ~6-hour SMS delivery degradation affecting a subset of Italy Long Virtual Numbers (LVNs), causing missing or delayed inbound/outbound messages and delivery receipts. The issue was carrier-side, with the carrier investigating the root cause before a fix was implemented. The incident was fully resolved after approximately one hour of monitoring following the fix.
We have observed an issue impacting SMS messages from a subset of Italy LVNs. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of Italy LVNs.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/09/2026 02:19PM
This incident has been resolved.
MONITORING
6 days ago - at 09/09/2026 01:19PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 09/09/2026 08:29AM
We have observed an issue impacting SMS messages from a subset of Italy LVNs. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of Italy LVNs.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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