Outage in Vonage
Taiwan SMS - Pre-Registered brands delivery degradation towards all networks
Minor
September 16, 2026 - Started about 1 hour ago
Official incident page
Official incident page
Incident Report
Summary AI Generated
Vonage experienced an 8-minute SMS delivery degradation affecting domestic pre-registered brand traffic to the Taiwan Mobile network. The issue was identified and investigated in coordination with their carrier partner. The incident was resolved within the same timeframe with no further updates required.
We are currently observing SMS delivery degradation for domestic pre-registered traffic towards the Taiwan Mobile network.
We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
MONITORING
20 minutes ago - at 09/16/2026 09:05PM
Please note that message delivery was not impacted. Only missing delivery reports.
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 hour ago - at 09/16/2026 08:10PM
We are currently observing SMS delivery degradation for domestic pre-registered traffic towards the Taiwan Mobile network.
We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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