[Engage] Delay in Processing of Email Sendouts

The delay affecting email sendouts in automations has been resolved, and processing speeds have returned to normal. We will continue to monitor the email queues to ensure ongoing stability.

We have implemented a fix that is showing very promising results. The queue of delayed messages is rapidly decreasing.
We will continue to monitor the progress until the processing times are back to normal.

We have identified that the current delays are only affecting emails sent through automations. Our team is actively working on a solution to resolve this as quickly as possible.

We will continue to share updates here as soon as new information becomes available.

We are investigating indications of a potential issue affecting the processing of email sendouts.