Outage in Voyado
[Engage] Delays in SMS Delivery Statistics and Possible SMS Delivery Delays
Resolved MinorIncident Report
We have identified delays in delivery statistics affecting a subset of our customers since 10.19 today. According to our SMS provider, delays in SMS deliveries may also be experienced.
The disruption is due to an ongoing incident at one of our SMS providers.
You can follow the provider’s status here: https://status.sinch.com/
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/10/2025 04:46PM
This incident has been resolved.
MONITORING
9 months ago - at 08/10/2025 01:09PM
Our SMS provider has implemented a fix, and we have since observed that the delay in delivery statistics for sendouts is resolving.
IDENTIFIED
9 months ago - at 08/10/2025 12:01PM
We have identified delays in delivery statistics affecting a subset of our customers since 10.19 today. According to our SMS provider, delays in SMS deliveries may also be experienced.
The disruption is due to an ongoing incident at one of our SMS providers.
You can follow the provider’s status here: https://status.sinch.com/
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