Outage in Voyado
[Engage] Delay in Processing of Sendouts
Resolved MinorIncident Report
We are currently experiencing delays with sendouts affecting a subset of customers. We are investigating and will provide updates as soon as we have more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 09/28/2025 10:14AM
The delayed messages have been processed and we are back to normal operations.
MONITORING
3 months ago - at 09/28/2025 09:13AM
We identified the issue that was causing message delays for a subset of customers. The affected messages are now being processed, and we will continue to monitor closely until all messages have been sent.
INVESTIGATING
3 months ago - at 09/28/2025 08:34AM
We are currently experiencing delays with sendouts affecting a subset of customers. We are investigating and will provide updates as soon as we have more information.
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