Outage in Voyado
Elevate Classification Issue
Resolved MinorIncident Report
Summary AI Generated
Voyado experienced a classification issue that prevented new or changed product data from being processed, while existing data remained unaffected. The problem impacted the API component for 6.4 hours. The issue was resolved and normal processing resumed, with teams working through the backlog of affected product data.
We currently have a problem with classification of new or changed product data. Already existing data is unaffected.
Investigation to resolve the issue is ongoing.
Components affected
Voyado APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 05/22/2026 02:01PM
The classification issue has been fixed. New and changed product data is now being processed again. We are working through the backlog, so classification for some recently added products may take some time to complete.
IDENTIFIED
2 months ago - at 05/22/2026 07:40AM
We currently have a problem with classification of new or changed product data. Already existing data is unaffected.
Investigation to resolve the issue is ongoing.
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