Outage in VTEX

External Payment Connector PagarMeV2 errors

Resolved Minor
October 31, 2024 - Started 2 months ago - Lasted 38 minutes

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Outage Details

We are currently investigating an issue with one of our external payment connector, PagarMeV2. A small subset of accounts that use this Payment connector may be experiencing error 500 when trying to place order. We will send an additional update in the next 30 minutes or as soon as we have more information to share.
Latest Updates ( sorted recent to last )
INVESTIGATING 2 months ago - at 10/31/2024 04:07PM

We are currently investigating an issue with one of our external payment connector, PagarMeV2.

A small subset of accounts that use this Payment connector may be experiencing error 500 when trying to place order.

We will send an additional update in the next 30 minutes or as soon as we have more information to share.

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