Increase in errors for admin and store operations

The fix for the issue in Admin and VTEX IO has been implemented.
Shoppers and Merchants should no longer be experiencing errors while placing orders and managing their stores.
Our incident response team is monitoring to guarantee that normal platform behavior is fully reestablished.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.

We have identified the contributing factors of the issue in VTEX IO and License Manager.
Our incident response team estimates that the fix will be implemented in the next 30 minutes.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.

We are still investigating an issue in License Manager database.
Shoppers and Merchants may be experiencing multiple errors in Admin, PDP and Search.
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.

We are currently investigating an issue in Admin and Stores.
Shoppers and Merchants may be experiencing issues accessing admin and placing orders.
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.