Outage in VTEX
CMS banners not working properly
Resolved Minor
May 09, 2025 - Started 7 days ago
- Lasted about 1 hour
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Outage Details
We are currently investigating an issue in our CMS.
Affected Accounts may be experiencing errors when trying to upload new banners and show them on the storefront.
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
Latest Updates ( sorted recent to last )
INVESTIGATING
7 days ago - at 05/09/2025 02:06PM
We are currently investigating an issue in our CMS.
Affected Accounts may be experiencing errors when trying to upload new banners and show them on the storefront.
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
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