Need to monitor VTEX outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including VTEX, and never miss an outage again.
Start Free Trial
The fix for the issue in Checkout and Order Management has been implemented.
Since 20:05 UTC, shoppers should no longer be experiencing issues placing orders and merchants should no longer be experiencing issues managing orders.
Our incident response team is monitoring to guarantee that normal platform behavior is fully reestablished.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
We are currently investigating an issue in Checkout and Order Management.
Some shoppers may be experiencing errors completing purchases, and some merchants may be experiencing errors in order management flows.
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4200 services available
Integrations with