Outage in VTEX

FastStore WebOps not displaying deployments in admin

Resolved Minor
August 28, 2025 - Started about 2 months ago - Lasted about 1 hour

Incident Report

We are currently investigating an issue in FastStore WebOps. Developers may be experiencing issues seeing FastStore deployments in Admin. No impact in production stores is observed. Our incident response team is working to identify the root cause and implement a solution. We will send an additional update in the next 30 minutes, or as soon as we have more information to share.

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Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 08/28/2025 09:21PM

The fix for the issue in FastStore WebOps has been implemented.

Developers should no longer be experiencing issues seeing FastStore deployments in Admin. No impact in production stores was observed throughout this incident.

Our incident response team is monitoring to guarantee that normal platform behavior is fully reestablished.

We will send an additional update in the next 30 minutes, or as soon as we have more information to share.

INVESTIGATING about 2 months ago - at 08/28/2025 09:16PM

We are currently investigating an issue in FastStore WebOps.

Developers may be experiencing issues seeing FastStore deployments in Admin. No impact in production stores is observed.

Our incident response team is working to identify the root cause and implement a solution.

We will send an additional update in the next 30 minutes, or as soon as we have more information to share.

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