Outage in VTEX
Admin UI returning 404 errors
Resolved Minor
September 30, 2025 - Started 10 days ago
- Lasted 38 minutes
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Outage Details
We are currently investigating an issue with our Admin.
Merchants may experience difficulties loading the menu in the admin, and some pages may return a 404 error.
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
Latest Updates ( sorted recent to last )
INVESTIGATING
10 days ago - at 09/30/2025 03:25PM
We are currently investigating an issue with our Admin.
Merchants may experience difficulties loading the menu in the admin, and some pages may return a 404 error.
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
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