Outage in VTEX
High Error Rates in Checkout
Resolved Minor
October 05, 2025 - Started 26 days ago
- Lasted 35 minutes
Incident Report
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
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Latest Updates ( sorted recent to last )
MONITORING
26 days ago - at 10/05/2025 03:55PM
Our incident response team is monitoring to guarantee that normal platform behavior is fully reestablished.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
INVESTIGATING
26 days ago - at 10/05/2025 03:45PM
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
Latest VTEX outages
Order flow to Pick and Pack interrupted - 10 days ago
Degraded perfomance - 11 days ago
Orders page not loading - 23 days ago
Admin UI returning 404 errors - about 1 month ago
Increased errors in order placement - about 1 month ago
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