Outage in VTEX
High Error Rates in Checkout
Resolved Minor
October 05, 2025 - Started about 2 months ago
- Lasted 35 minutes
Incident Report
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
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Latest Updates ( sorted recent to last )
MONITORING
about 2 months ago - at 10/05/2025 03:55PM
Our incident response team is monitoring to guarantee that normal platform behavior is fully reestablished.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
INVESTIGATING
about 2 months ago - at 10/05/2025 03:45PM
Our incident response team is working to identify the root cause and implement a solution.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
Latest VTEX outages
Payments processing issues - 27 days ago
Order flow to Pick and Pack interrupted - about 1 month ago
Degraded perfomance - about 1 month ago
Orders page not loading - about 2 months ago
Admin UI returning 404 errors - about 2 months ago
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