Outage in VTEX

Storefront Navigation Issues on VTEX Legacy Portal/CMS

Resolved Minor
December 08, 2025 - Started 13 days ago - Lasted 25 minutes

Incident Report

We are currently experiencing an issue impacting store navigation and session stability for users accessing stores via the Legacy Portal.

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Latest Updates ( sorted recent to last )
IDENTIFIED 13 days ago - at 12/08/2025 06:26PM

We are currently experiencing an issue impacting store navigation and session stability for users accessing stores via the Legacy Portal.

Latest VTEX outages

Errors with VTEX ID - 1 day ago
Payments processing issues - about 2 months ago
Degraded perfomance - 2 months ago

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