Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in VTEX

Storefront Navigation Issues on VTEX Legacy Portal/CMS

Resolved Minor
December 08, 2025 - Started 5 months ago - Lasted 25 minutes

Incident Report

We are currently experiencing an issue impacting store navigation and session stability for users accessing stores via the Legacy Portal.

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
IDENTIFIED 5 months ago - at 12/08/2025 06:26PM

We are currently experiencing an issue impacting store navigation and session stability for users accessing stores via the Legacy Portal.

Latest VTEX outages

Login Errors - 12 days ago
High error rate in stores - about 1 month ago
Intelligent Search outage - 2 months ago
Intelligent Search outage - 2 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook