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Outage in VTEX

Storefront Navigation Issues on VTEX Legacy Portal/CMS

Resolved Minor
December 08, 2025 - Started about 2 months ago - Lasted 25 minutes

Incident Report

We are currently experiencing an issue impacting store navigation and session stability for users accessing stores via the Legacy Portal.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 2 months ago - at 12/08/2025 06:26PM

We are currently experiencing an issue impacting store navigation and session stability for users accessing stores via the Legacy Portal.

Latest VTEX outages

Admin Partial Outage - 12 days ago
Errors with VTEX ID - about 2 months ago
Issue affecting order placing - about 2 months ago

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