Errors with VTEX ID

The fix for the issue in our login services has been implemented.

Our customers should no longer experience errors when logging in and placing orders.

Our incident response team is monitoring to guarantee that normal platform behavior is fully reestablished.

We will send an additional update in the next 30 minutes, or as soon as we have more information to share.

We have identified the contributing factors to the issue in our login service and are still implementing the fix.

Our incident response team estimates that the fix will be implemented in the next minutes.

We will send an additional update in the next 30 minutes, or as soon as we have more information to share.

We have identified the contributing factors of the issue in our login service.

Our incident response team estimates that the fix will be implemented in the next minutes.

We will send an additional update in the next 30 minutes, or as soon as we have more information to share.

We are currently investigating an issue in our login service.

Our customers may be experiencing errors while logging in and placing orders.

Our incident response team is working to identify the root cause and implement a solution.

We will send an additional update in the next 30 minutes, or as soon as we have more information to share.