Outage in VTEX
Admin Partial Outage
Resolved Minor
January 22, 2026 - Started 12 days ago
- Lasted about 2 hours
Incident Report
A subset of merchants are experiencing errors when accessing the admin since Jan 22, 2026 10:56 UTC
Our global sales flow was unaffected during this incident.
We apologize for any inconvenience this may have caused.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
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Latest Updates ( sorted recent to last )
MONITORING
12 days ago - at 01/22/2026 01:04PM
Our incident response team is monitoring to guarantee that normal platform behavior is fully reestablished.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
INVESTIGATING
12 days ago - at 01/22/2026 10:56AM
A subset of merchants are experiencing errors when accessing the admin since Jan 22, 2026 10:56 UTC
Our global sales flow was unaffected during this incident.
We apologize for any inconvenience this may have caused.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
Latest VTEX outages
Checkout Service Degradation - 1 day ago
Orders API considering API keys - 11 days ago
Errors with VTEX ID - about 2 months ago
Issue affecting order placing - about 2 months ago
Storefront Navigation Issues on VTEX Legacy Portal/CMS - about 2 months ago
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