Outage in VTEX
Admin Partial Outage
Resolved Minor
January 22, 2026 - Started 3 months ago
- Lasted about 2 hours
Incident Report
A subset of merchants are experiencing errors when accessing the admin since Jan 22, 2026 10:56 UTC
Our global sales flow was unaffected during this incident.
We apologize for any inconvenience this may have caused.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
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Latest Updates ( sorted recent to last )
MONITORING
3 months ago - at 01/22/2026 01:04PM
Our incident response team is monitoring to guarantee that normal platform behavior is fully reestablished.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
INVESTIGATING
3 months ago - at 01/22/2026 10:56AM
A subset of merchants are experiencing errors when accessing the admin since Jan 22, 2026 10:56 UTC
Our global sales flow was unaffected during this incident.
We apologize for any inconvenience this may have caused.
We will send an additional update in the next 30 minutes, or as soon as we have more information to share.
Latest VTEX outages
Login Errors - 12 days ago
High error rate in stores - about 1 month ago
FastStore WebOps deployments issues - about 2 months ago
Intelligent Search outage - 2 months ago
Intelligent Search outage - 2 months ago
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