Outage in W. W. Norton & Company
Exports failing in Norton Testmaker
Resolved MinorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved and the intermittent export errors in Norton Testmaker should no longer occur. Please continue contacting Norton's support team if do you encounter errors: https://support.wwnorton.com/request
We continue to investigate the export errors in Norton Testmaker and expect to make further progress on Thursday morning (12/19). In the meantime, please continue contacting Norton's support team if you encounter an error: https://support.wwnorton.com/request
We are investigating errors when users attempt to export content from Norton Testmaker, with a message stating that "generating export file failed." If you experience this problem, please contact Norton's support team at https://support.wwnorton.com/request
We will provide further updates as we make progress.
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