Outage in W. W. Norton & Company

Support Ticket Submissions

Resolved Minor

March 08, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Users are currently unable to submit support tickets. We are investigating this issue and will post an update soon. Thank you for your patience.

Components affected

W. W. Norton & Company wwnorton.com (main website)

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/09/2025 01:34AM

This incident has been resolved. We will continue to monitor support form submissions to ensure there are no further issues.

INVESTIGATING about 2 months ago - at 03/08/2025 11:36PM

Users are currently unable to submit support tickets. We are investigating this issue and will post an update soon. Thank you for your patience.

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