Outage in W. W. Norton & Company
Smartwork Chemistry Equation Question Issues
Resolved Minor
August 22, 2022 - Started over 2 years ago
Official incident page
Official incident page
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Outage Details
A third-party service that Smartwork utilizes to render chemical and symbolic equation questions is currently out of service. This is impacting Smartwork's ability to serve these types of questions up to users. We have been in touch with this service to alert them and they are working on the issue. While this is outwith our control, we'd like to apologize for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 08/22/2022 08:56PM
This incident has been resolved.
INVESTIGATING
over 2 years ago - at 08/22/2022 03:07PM
A third-party service that Smartwork utilizes to render chemical and symbolic equation questions is currently out of service. This is impacting Smartwork's ability to serve these types of questions up to users. We have been in touch with this service to alert them and they are working on the issue. While this is outwith our control, we'd like to apologize for any inconvenience.
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