Outage in WatchGuard

2024-06-23 - GLOBAL - WGC Operator Administration Issues

Resolved Major
June 23, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're investigating reports of WGC Operator Administration issues. Once we determine the impact and scale of these potential issues we'll post our next update in 30m, if not sooner.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/23/2024 09:04AM

We are no longer experiencing issues with WGC Operator Administration and this incident is now resolved. We again apologize for any impact this may have had on you or your customers.

MONITORING 6 months ago - at 06/23/2024 08:06AM

We are no longer experiencing issues with WGC Operator Administration. We're monitoring to ensure system stability and we'll post our next update in 30 minutes, if not sooner.

IDENTIFIED 6 months ago - at 06/23/2024 07:17AM

We have identified the problem with MFA activations. However, we are experiencing delays and expect a full recovery in the next hour. We will post our next update in 60 minutes, if not sooner. Thank you for your patience.

INVESTIGATING 6 months ago - at 06/23/2024 07:03AM

We're investigating reports of WGC Operator Administration issues. Once we determine the impact and scale of these potential issues we'll post our next update in 30m, if not sooner.

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