Outage in Waterford

Degraded performance when starting courses

Resolved Minor
September 12, 2023 - Started over 1 year ago
Official incident page

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Outage Details

We have identified longer than usual wait times when launching and playing activities and are actively investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/12/2023 06:26PM

The issue has been resolved however, it impacted our data replication processes reports, dashboards and upstart assignments may be delayed as jobs resume normal operation.

MONITORING over 1 year ago - at 09/12/2023 05:34PM

Additional mitigation steps have been taken, and wait times are back to normal levels.

IDENTIFIED over 1 year ago - at 09/12/2023 04:34PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 09/12/2023 04:34PM

We have identified the root cause and are working on a mitigation strategy.

INVESTIGATING over 1 year ago - at 09/12/2023 03:08PM

We have identified longer than usual wait times when launching and playing activities and are actively investigating the issue.

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