Outage in Waterford
Some users are unable to sign or are expierencing unexpected errors while using Waterford Reading Academy and Upstart products.
Resolved Minor
June 13, 2023 - Started almost 3 years ago
Official incident page
Official incident page
Incident Report
We are currently experiencing elevated error rates with our hosting provider. A root cause has been identified, and mitigation steps are currently in progress.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 06/13/2023 10:46PM
This incident has been resolved.
MONITORING
almost 3 years ago - at 06/13/2023 09:12PM
Mitigation efforts have completed services should be fully operational
IDENTIFIED
almost 3 years ago - at 06/13/2023 08:53PM
Mitigation efforts are continuing to progress. Elevated error rates are beginning to decline.
IDENTIFIED
almost 3 years ago - at 06/13/2023 07:46PM
We are currently experiencing elevated error rates with our hosting provider. A root cause has been identified, and mitigation steps are currently in progress.
Latest Waterford outages
Dashboards and Reporting Data Processing Is Delayed - 6 months ago
Users unable to authenticate with Waterford Reading Academy products - about 1 year ago
Users unable to complete enrollment due to zipcode lookup failure - over 1 year ago
Degraded performance when starting courses - over 2 years ago
Decreased Performance on Dashboards, Staff and Students, and Reporting Tabs - almost 3 years ago
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